Information We Gather

When you reach out to us for corporate flower arrangements or gift services, we collect information you provide willingly. This includes your name, business name, email address, phone number, delivery addresses, and specific requirements for your floral needs. We also collect payment information when you place orders, though this is processed securely through our payment partners.

For our corporate clients, we may request additional business details such as company registration details, preferred delivery schedules, and budget constraints. This helps us tailor our service to suit your business needs.

Our website automatically gathers certain technical information when you visit. This includes your IP address, browser type, device information, and how you navigate through our site. We use this data to enhance website performance and understand how clients find our services.

How We Use Your Information

We primarily use your personal information to process flower orders and deliver exceptional customer support. This includes handling orders, coordinating deliveries, creating custom arrangements based on your requirements, and communicating about your service needs.

We also use information to improve our services and website experience. This helps us understand which corporate floral services are most valuable to our clients and how we can better serve the business community in United Kingdom.

Information Sharing and Disclosure

MapleStageWorks respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.

We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.

We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We treat the protection of your personal data with utmost seriousness and implement suitable technical and organizational safeguards to shield it. This includes secure storage of information, encrypted communications, and restricted access to personal data within our organization.

While we employ robust security measures, no method of transmitting data over the internet is completely secure. We continually enhance our security practices to guard against evolving threats.

Your Privacy Rights

You have important rights regarding your personal data. Depending on applicable laws, you may have the right to access, rectify, erase, or limit the use of your personal information.

To exercise these rights, please contact us using the information provided at the end of this policy. We will respond to requests within a reasonable timeframe as required by applicable law.

Data Retention

We retain personal information only as long as necessary to provide our services and fulfill legal obligations. Retention periods vary depending on the type of information and the purpose for which it was collected.

Cookies and Website Tracking

We employ cookies and comparable technologies to enhance your browsing experience and learn how visitors interact with our site. Cookies allow us to recall your preferences and assess site performance.

You can adjust cookie settings in your browser options. Note that turning off certain cookies might impact how the site functions. For more detailed information about how we handle cookies, please consult our Cookie Policy.

Third-Party Links

The site may include links to third-party sites or services. This privacy policy covers only MapleStageWorks and our website. We are not responsible for the privacy practices of external sites.

We recommend examining the privacy policies of any third-party sites you access via links on our site.

Policy Updates

We may periodically revise this privacy policy to reflect changes in our practices, services, or legal obligations. When substantial changes occur, we will update the "Last Updated" timestamp at the top of this document.

Please take a moment to review this policy from time to time to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, want to exercise your privacy rights, or have concerns about how we handle your information, please reach out to us.